In this issue of 5 Ideas that Spark, we bring you a round up of research from your fellow Financial Health Network members.
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In this issue of 5 Ideas that Spark, we bring you a round up of research from your fellow Financial Health Network members.
Finding The Tech Touch Balance
Accion’s report explores how finding the right combination of “tech and touch” at the right moments during a customer’s journey will help a business acquire and retain customers, reduce expenses, increase profitability, and accelerate financial inclusion. Read the Report >>
A Practical Guide To The California Consumer Privacy Act
While the California Consumer Privacy Act is in many respects a “game changer,” it is far from the first “game changer” in the area of data privacy. Get this guide from Bryan Cave Leighton Paisner for a straightforward summary of what the Act requires. Get the Guide >>
Meeting the Needs of Minority Households
Filene tested five financial products designed to meet the needs of minority households. Their report shares the results on the efficacy of these products and their potential for long-term sustainability. Read the Report >>
Pioneering Workplace Financial Wellness
Prudential’s report explores the results of an 8-year study on how expanding offerings to address financial well-being has affected employee financial stress. Get the Report >>
Improving the Financial Well-being of Customers and Communities
After surveying nearly 6,000 customers about their financial wellbeing and linking the survey responses to financial transactions, Commonwealth Bank of Australia, in partnership with the University of Melbourne, is using this data to develop better measures of customers’ financial well-being.Get the Spotlight >>